More and more professionals are taking their work outside of the office and into the field. In a world where both customers and the sales force are highlymobile, Mobile CRM is key in order to enable the salesforce. The mobile application is and will continue to be the future of conducting business forthose on the …
With cloud-based everything dominating the tech-world landscape these days, it’s reasonable to consider the pros and cons of migrating to a cloud based CRM system. However, before you start exploring the nuances of cloud-based CRM, keep in mind the most important question of all: Will cloud-based CRM systems improve your customer experience? If you’re not …
An effective CRM should offer a business the functionality to grow and change with their changing business needs. Having the facility to constantly iterate the CRM around the changing processes of your business is critical. In this post we look at some of the key ingredients that effective CRM’s should offer. Effective CRM – A …
This blog looks at the importance of selecting a flexible CRM solution that i easy to change and iterate over time, in line with your businesses changing needs. Any new software brings new benefits, but it can also bring new inconveniences. If the new software forces you to change the way you work to fit …
A flexible CRM – Fitting your business today and tomorrow Read More »
Many people look at sales training and CRM as two separate functions that operate independently of one another. Would it surprise you to hear that they actually complement one another. Your CRM strategy should always consider combining sales training and CRM for maximum benefit. The goal of sales training is to teach the skills and …
Combine Sales Training and CRM for a Winning Environment Read More »
When your company is well synchronized with market needs, prospects buy and money flows. Unfortunately, few companies can maintain a constant flow. Salespeople churn out demonstrations, samples and proposals. Marketing departments churn out newsletters, ad copy and brochures. But not enough prospects close. What makes the sales funnel flow faster? The key is coordinating your …
Three Strategies to Make Your Sales Funnel Flow Faster Read More »
Managing and structuring your salesforce for optimum performance can be challenge. There are many elements that need to be carefully consider in salesforce design. Below are five of the most common mistakes that we see company’s make in designing your salesforce. 1. Salesforce Role pollution. When salespeople are involved in customer service and support work, they’re …
Common Mistakes in Designing Your Salesforce design Read More »
What is CRM? CRM or customer relationship management is a technology that helps organisations manage their relationships and interactions with all their stakeholders. A good CRM solution allows an organisation to optimize client relationships, enhance service delivery and provide key insights into the organisation’s performance. CRM is also commonly referred to as a Client Management …
If you’re an executive involved in sales, marketing, or customer service, you should already know the benefits of CRM software. Less well known, however, is the power of CRM automation can help improve your customer experience. In this article we look specifically at how CRM automation has evolved and how it can benefit your organisation. …
Historically, the relationship between marketing and sales has been (to put it politely) problematic. Often there is lots of finger-pointing, and lots of valuable sales leads falling through the gaps between the two functions. But in an age of cautious spending, no company can afford to have sales leads disappear because of poor internal processes. …
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